Privacy Policy

This policy explains how The Founders Partners uses personal information when you visit this website or contact us.

Last updated: 20 August 2026

1. Who we are

The Founders Partners is the controller of personal information covered by this policy. We operate in the United Kingdom. You can contact us about privacy at info@thefounderspartners.com.

2. Information we collect

We may collect your name, business email address, telephone number, clinic or business details, your answers to the Discovery Call Application, booking details, and anything you choose to include in an email. Our website and service providers may also receive technical information such as your IP address, device, browser and pages viewed.

3. How we use it

• To respond to enquiries and arrange Discovery Calls.
• To understand your clinic's goals and whether our services may be a suitable fit.
• To administer our relationship with you and keep appropriate business records.
• To maintain the security, reliability and performance of the website.
• To meet legal, regulatory and accounting obligations.

4. Our lawful bases

Depending on the circumstances, we process information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to pursue our legitimate interests in operating and improving our business, to comply with law, or because you have given consent. Where we rely on consent, you may withdraw it at any time.

5. Who receives your information

We use trusted providers to run our website, Discovery Call Application, appointment booking, email reminders and embedded video services. These may include Hostinger, HighLevel/LeadConnector and Google/YouTube. They may process information on our behalf or, for some functions, under their own terms. We may also disclose information to professional advisers, regulators or authorities where legally required. We do not sell your personal information.

6. International transfers

Some providers may process information outside the United Kingdom. Where required, we use recognised safeguards for those transfers, such as adequacy regulations or approved contractual protections.

7. How long we keep information

We keep enquiry information only for as long as reasonably necessary for the purpose for which it was collected, to maintain relevant business records, and to meet legal obligations. Retention periods vary according to the nature of the relationship and the information.

8. Cookies and embedded services

This website includes privacy-enhanced YouTube videos. YouTube may use cookies or similar storage when its content loads or when you interact with it. Your browser settings may allow you to block or delete cookies, although doing so can prevent embedded videos from working.

9. Your rights

UK data protection law may give you rights to access, correct or erase your information, restrict or object to processing, receive portable data, and withdraw consent. These rights are not absolute in every situation. To exercise a right, email info@thefounderspartners.com. We may need to verify your identity.

10. Complaints

Please contact us first so we can try to resolve your concern. You may also complain to the Information Commissioner's Office at ico.org.uk.

11. Changes to this policy

We may update this policy when our website, services or legal obligations change. The latest version will appear on this page with its updated date.